The City of Kannapolis provides a wide range of services for its citizens. In this section are links to the most commonly requested services. You may also go to the Department webpages to find additional information. If you cannot find what you are looking for, submit an online inquiry or call the Customer Service Center at 704-920-4399 to speak with a city staff member.

Click here for area maps, including city department locations.

Resident Services

Business Services

Reporting a Problem

  • Report a crime or accident
  • Report a code violation (junk car, overgrown grass, dilapidated buildings, etc.)
  • Report a public works problem (water, wastewater, stormwater, streets and roads)