Pay my Water & Sewer Bill

Water and sewer customers for the City of Kannapolis can pay their bills with several easy options.

  • Online at ($2.75 fee applies)
  • Automated bank draft (free, download bank draft form)
  • By telephone (704-920-4400) – Visa, MasterCard, or e-check ($2.75 fee applies)
  • By mail (P.O. Box 1190, Kannapolis, NC  28082-1199)
  • In person at the Customer Service Center located at 234 Dale Earnhardt Boulevard. Office hours are Monday through Friday from 8:00 a.m. to 5:00 p.m. except for City holidays. A drive-through window is available during business hours and a night drop box is also available in the drive-through for after-hours payments.

For more information and Customer Service, go to the Water and Sewer Billing page or call 704-920-4399.