Water Resources

The mission of the Water Resources division is to provide prompt professional customer service, safe and sufficient drinking water and to protect the environment by collecting and treating wastewater, maintain the City's infrastructure and enhance the region's environmental resources.

Under the city, 210 miles of wastewater lines and 225 miles of water lines service 14,764 sewer customers and 16,373 water customers. Twenty-six employees are responsible for the operation and maintenance of the system. Director Wilmer Melton also participates in the regional effort to secure new water supply options and works to keep citizens informed of the overall status of the city's water supply.

To insure better service to customers of the Kannapolis water system, the department embarked on an aggressive wastewater collections system preventative maintenance schedule and a rights-of-way clearing program. The clearing program keeps the 55 miles of wastewater outfall lines free from overgrowth and litter, guaranteeing crews access to perform routine maintenance. The Water and Wastewater staff also completed infrastructure improvements to bring City water to the Coddle Creek area.

In this fiscal year, the department will oversee the completion and implementation of the water and wastewater master plan, the renovation of the Water Treatment Plant, which began in October 2001, and will continue to coordinate additional improvements to the water and sewer system.